​​​​​​​​​​​​​​​​​​​​​​​​​​​COVID-19: SANITARY SITUATION


RAIL TRAVEL BETWEEN SPAIN AND FRANCE 


1. Requirements for entering France:

​All persons over the age of 12​ from Spain arriving in France by land must  comply and prove one of the following requirements:

  • Have received vaccines recognised by the European Medicines Agency (EMA): Pfizer, Moderna, AstraZeneca and Johnson & Johnson.
    • It should be 7 days​ from the 2nd dose for two-dose vaccines (Pfizer, Moderna, AstraZeneca)​
    • 28 days from injection for single-dose vaccines (Johnson & Johnson)
    • 7 days after injection for people who have already had COVID-19 (since, in this case, only one dose is needed)​
  • Present the certificate of a negative test of less than 72 hours
  • Present the result of a positive RT-PCR or antigen test that attests to the recovery of Covid-19, dated at least 11 days and less than 6 months.

 This obligation shall not apply in the following cases: 

  • Movement of residents of border basins within a radius of 30 km around their domicile, for a period of less than 24 hours. 
  • Professional travel of an urgency and frequency that make it incompatible with testing. 
  • Persons wishing to take advantage of these exemptions must have a document justifying the reason for their journey. 
In addition, travellers coming from a European country but who have spent the 30 days prior to their arrival in a country outside Europe must fill in and submit a certificate of travel for imperative reasons, available at interieur.gouv.fr.

For more information, please see the link to the French Ministry of Europe and Foreign Affairs.


2. Requirements for entering Spain:  

​The conditions of entry and departure for travel to Spain are as follows: all persons over the age of 12 from some regions of France and the rest of the world at risk (see list), which arrive in Spain by land, must comply with one of the three points detailed below. Of the other areas of France and other countries considered NO RISK, nothing specific is needed to enter in ​Spain.​​​

  • ​​Have received vaccines recognised by the European Medicines Agency (EMA): Pfizer, Moderna, AstraZeneca and Johnson & Johnson.
    • It should be 2 weeks from the 2nd dose for two-dose vaccines (Pfizer, Moderna, AstraZeneca)​
    • 4 weeks from injection for single-dose vaccines (Johnson & Johnson)
    • ​2 weeks after injection for people who have already had COVID-19 (since, in this case, only one dose is needed)​
  • ​Have been infected by the Covid and be cured, and never before the 11th day after the date of your positive result.
  • Have performed a negative diagnostic test. Types of tests accepted:
    • NAAT (nucleic acid amplification test), for example: RT-PCR, RT-LAMP, TMA. A negative diagnostic test within 72 hours prior to arrival in Spain
    • RAT (fast antigen test). A negative diagnostic test within ​72 hours prior to arrival in Spain

​This obligation shall not apply in the following cases: ​

  • Cross-border workers. 
  • Residents of border areas, within a radius of 30 km around their place of residence. 
For more information, please see this link to: Ministry of Health​

​Failure to comply with the contents herein shall be subject to the penalties and sanctions contained in Title VI of Law 33/2011, of 4 October, General Law on Public Health. 

 

All our customers are reminded that according to the General Conditions of Carriage for Rail Passengers (GCC-CIV/PRR), passengers must observe the administrative processes required by each State to travel in its territory. Any passengers who fail to comply with these conditions may be denied access to the train or have their journey interrupted by on-board police checks, without being entitled to a full refund of their ticket. T​he cancellation conditions corresponding to the fare purchased shall be applied. 

 

Check out the official recommendations in the links below:

⦁ Recommendations for entering France


From 1 July, the Health Pass will be recognised for the internal movements of the European area, in the form of a European certificate. The certificate may include either a vaccination test, a negative test result or a compliant test that has passed the COVID infection of less than 6 months. States may provide for additional health measures, if necessary and appropriate, such as testing or quarantine.





TAKING ACTION TO PROTECT YOU​​​​


Renfe-SNCF en Coopération (the Renfe-SNCF Partnership) is currently developing a transport plan adapted to the measures taken by public authorities within the context of fighting again​​​​st the spread of COVID-19.

In order to enable you to travel in full safety, Renfe-SNCF en Coopération has continued to implement extraordinary and strengthened sanitary measures in stations and on-board trains in accordance with governmental directives.​


Please respect the wearing of masks by our staff and customers​​​

 Where possible, access to the station, trains and sales areas is filtered (passenger flow is regulated).

 Customers not wearing a mask are not authorised to go on board. It is the responsibility of each passenger to wear a mask with them before boarding the train.

 For customers who do not have ​​one, the sale of masks is guaranteed within the stations and in their​ vicinity in France.

⦁ All agents present during your journey are equipped with masks to ensure protection for all.

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Offering the opportunity to wash your hands


⦁ Both in the station and in all our sales spaces, there is hydroalcoholic gel available to our employees and customers.

⦁ On board, supplies of water and soap in the toilets are checked regularly by the train managerIn case of temporary shortage, hydroalcoholic gel is available to our clients.​​


Thorough cleaning of our trains

 On board, a full disinfection procedure (fumigation) is initiated in the event of suspected infection.

 Cleaning has been intensified and contact surfaces are disinfected with a virucide product:

  • WC: flushes, taps and door handles
  • Passenger areas
  • Inter​​nal and external doors and buttons
  • Tablets
  • Passenger tables

​​ Air ventilation onboard TGV trains is renewed every 6 minutes and is mainly supplied from outside air, which has been filtered first.




Health measures: protecting yourself and others 


Please help us e​​nsure the safety of everyone
and fight the spread of the COVID-19 virus. Adhere to the following measures:

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​It is not always possible to keep your distance on public transport, and it is therefore obligatory to wear a mask.​​​



TRAIN STATION MEASURES AND BOARDING PROCEDURES

To ensure passenger safety, the SNCF is adjusting foot traffic movement in stations as well as boarding procedures on trains:

Filtering at station entrances by police and railway security to ensure compliance with mandatory mask usage in stations and on-board trains.

Separation of entry and exit foot traffic in large stations.

Ground markings to support physical distancing in waiting areas, under the main train information display screens, in front of self-service terminals, on escalators, and on platforms. Rope barriers for lines have also been installed in front of ticket windows and shops.

Signs and loudspeaker reminder announcements about distancing and protective measures.

Increased cleaning and disinfection of stations and trains

​Considerations to take into account in Spanish train stations


With the aim of avoiding physical contact and large crowds, we have established new measures to facilitate the flow of passengers​:


Boarding areas can only be accessed within the 40 minutes prior to a train’s departure. You can wait in the station’s hall if you arrive earlier.

We will move 40 minutes​ the boarding process time up (check-in) and it will close 2​ minutes prior to a train’s departure.

Boarding will be done in an orderly fashion, with priority access for the elderly, families, people travelling with children or baby buggies, and individuals with reduced mobility. With these measures, you will have more time to board your train, you can go through the process in an orderly fashion, and we can prevent large crowds from gathering and comply with social distancing.

Physical distancing will be guaranteed through signage or ground markings and loudspeaker reminder announcements.

⦁ We also modify the processes of disembarking which will be carried out progressively upon arrival at the destination station. The exit will always start in the rows closest to the door, continuing in an orderly manner.



RESTAURANT SERVICE ON BOARD INTERNATIONAL TRAINS ​


From 1 J​uly: the service will be offered during the entire route. 

Instead of physical menu, QR codes with the content of the offer will be available at various strategic points. Hot dishes will not be served at the moment.

Products purchased at the bar can be consumed on the side bars of the cafeteria or back to your seat and consumed there. And it is the only time that the masks can be removed throughout the trip. Never on the main bar where the crew works.

Remember that masks must be used for the duration of the journey. They can only be removed temporarily while eating or drinking.


PURCHASING TRAIN TICKETS 


To avoid waiting at the station, we recommend that passengers give preference to online ticket purchasing on the 
Renfe-SNCF e​n​ Coo​pération website.


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All together to ​fight COVID-19​


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