This website utilizes its own and third-party cookies to improve its services, facilitate browsing and display information related to user preferences. Closing this window window and/or continuing browsing involves the acceptance of the use of said cookies. For more information and to change this configuration click here.​



COOKIES POLICY​

The www.renfe-sncf.com/es/eu/org/biz/net/cat/info/mobi/paris/fr and www.elipsos.es/eu/info/net/cat/biz/mobi/com websites, all of which are automatically redirected to www.renfe-sncf.com​  (from here on, the “Website”) are owned by ELIPSOS INTERNACIONAL, S.A  (from here on “ELIPSOS”) with registered address at C/ ALBERTO AGUILERA, 7, 28015, MADRID, company ID number (C.I.F) A-82831025, and registered at the Mercantile Registry of Madrid, Volume 16280, Page 0, Page 1, Section 8, Page M-267397.

This website uses technology known as “Cookies” to facilitate user experience, display relevant information whenever it is accessed and improve the quality of its services.​

ELIPSOS complies with regulations on the use of cookies: Act 34/2002 dated June 11, on the Information Society and Electronic Commerce Services (LSSICE) which transposes Directive 2009/136/EC to the laws of Spain. In our Cookies Policy, the user will find information on the type of cookies we use, the purposes for which they are used and the options for controlling or eliminating them. For obtaining additional information about the cookies utilized in this website, please send an email to the following address: info@elipsos.com.


What are cookies?

A cookie is a file that is downloaded to the user equipment (computer or mobile device) to store data that may be updated and recovered by the entity that has installed the cookie, in this case ELIPSOS.​

The information obtained through cookies could include the date and time the website is accessed, the visited pages, the time spent at the website and actions carried out therein, as well as the websites that were visited before and after accessing the website.


What type of cookies are utilized?

Session cookies: these are designed for obtaining and storing data while the user accesses a website. 

Persistent cookies: a type of cookie that stores data in the terminal and can be accessed and processed during a defined period of time by the cookie owner. Said period can range between a few minutes to several years. 

Technical cookies: these cookies enable browsing through a website, platform or application and the utilization of the various options or services provided therein, for example controlling traffic and data communications, identifying the session, accessing restricted areas, storing the items comprised in an order, processing order payments, applying for registration or participation in an event, utilizing safety elements during the visit, storing contents for disseminating video or sound or sharing contents through social media. 

Personalization cookies: these cookies allow the user to access services with predefined characteristics based on criteria established at the user terminal, such as language, browser being used to access the service, regional configurations corresponding to the point of access, etc. 

Analysis cookies: these cookies allow the website to follow-up and analyze user behavior users. The information collected by this type of cookies is utilized for measuring activity of the website, application or platform as well as for preparing user browsing profiles at said sites, applications and platforms in order to introduce improvements based on the analysis of the data showing the use of the site by users.

Advertising cookies: these cookies allow efficient management of advertising spaces which the website editor may have included in the website, application or platform in which the requested services are being provided, on the basis of criteria including content or the display frequency of said advertisements.

Behavioral advertising cookies: these cookies allow efficient management of advertising spaces which the website editor may have included in the website, application or platform in which the requested services are being provided. These cookies store information on the behavior of users through continued observation of their browsing habits which enables the development of a specific profile for showing relevant advertisements.​

In-house cookies: these are sent to the user computer and managed exclusively by the website owner to facilitate the efficient operation of the website. The information obtained by these cookies are used to improve the quality of our services and user experience. Said cookies remain longer in the user browser and allow the user to be recognized as a frequent visitor of the website and adapt contents matching user preferences.


Types of cookies installed in the website 

ELIPSOS collects at the website information in the form of session, persistent, technical, personalization cookies and also analytical cookies for third parties, in this case Google. 

Google Analytics captures the interactions of users at the website (time of visit, previous visits if any, the site that recommended the user to visit the website, IP address, etc.). Said information is maintained for a maximum period of 26 months. 

At any time, the client may disable this type of cookies by means of browser configuration options.  Disabling said cookies will not prevent the use of website services. The user may access additional information on the type of cookies utilized by Google Analytics and their expiry term at the following link: 

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es

In addition, the browser utilized by the user collects temporary information that is the responsibility of the company that owns said browser and not of ELIPSOS.


When do I give my consent for the use of cookies?​

When the user accesses our website and before beginning to browse, a notice regarding the use of cookies is displayed so that the user can consent to our cookies policy by indicating “I accept”, upon which the display closes to enable browsing or carrying out actions within the website that implicitly involve consent. By continuing to browse the website the user accepts the website cookies policy. If the user does not consent to the use of cookies, browsing is not allowed and the user must leave the website or follow the browser instructions for unblocking cookies, as explained in the next paragraph. 

​​

How can I disable and block cookies?

At any time, the user can disable cookies and continue browsing, even though some of the website sections will be limited and could be blocked at any time. The user may block or disable cookies by activating the browser configuration that does not allow the installation of all or some types of cookies. The majority of browsers display a warning about the presence of cookies or reject them automatically. If cookies are rejected, the user may continue to browse our website although the use of some of its features could be limited and therefore user experience at our website could be less satisfactory.

To disable tracking by Google Analytics at all websites, please visit the following link: https://tools.google.com/dlpage/gaoptout?hl=es.​

Unless the user has configured the browser differently, our system will create cookies as soon as our website is visited and our cookies policy accepted. The user should bear in mind that all Internet browsers allow changes in said configuration. ​

To obtain further information about cookie configuration, and on the basis of the browser usually used to explore the Internet, we recommend the following links:​


Internet Explorer:

5 (http://support.microsoft.com/kb/196955)  

6 (http://support.microsoft.com/kb/283185

7 (http://www.allaboutcookies.org/manage-Cookies/internet-explorer7-plus.html)

8 (http://www.allaboutcookies.org/manage-Cookies/internet-explorer8-plus.html)

9(http://windows.microsoft.com/is-IS/windows7/How-to-manage-Cookies-in-Internet-Explorer-9)


Firefox:

http://support.mozilla.org/en-US/kb/cookies


Chrome:

http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647 ​


Safari:

http://support.apple.com/kb/PH5042 (and for iOS http://support.apple.com/kb/HT1677)  


How can I revoke my consent?

At any time, a user may revoke consent for the use of cookies, involving the elimination of cookies stored on the users device (computer or mobile device) through the adjustments and configuration of the Internet browser.​

However, users must take into account that in most cases eliminating or disabling cookies could affect the functionality of our website and limit access to some areas or services provided therein.​