The www.renfe-sncf.com/es/eu/org/biz/net/cat/info/mobi/paris/fr and www.elipsos.es/eu/info/net/cat/biz/mobi/com websites, all of which are automatically redirected to www.renfe-sncf.com (from here on, the “Website”) are owned by ELIPSOS INTERNACIONAL, S.A (from here on “ELIPSOS”) with registered address at C/ ALBERTO AGUILERA, 7, 28015, MADRID, company ID number (C.I.F) A-82831025, and registered at the Mercantile Registry of Madrid, Volume 16280, Page 0, Page 1, Section 8, Page M-267397.
This website uses technology known as “Cookies” to facilitate user experience, display relevant information whenever it is accessed and improve the quality of its services.
What are cookies?
A cookie is a file that is downloaded to the user equipment (computer or mobile device) to store data that may be updated and recovered by the entity that has installed the cookie, in this case ELIPSOS.
The information obtained through cookies may include the date and time the website is accessed, the visited pages, the time spent at the website and actions carried out therein, as well as the websites that were visited before and after accessing the website.
What type of cookies are utilized?
Session cookies: these are designed for obtaining and storing data while the user accesses a website.
Persistent cookies: a type of cookie that stores data in the terminal and can be accessed and processed by the cookie owner during a defined period of time. Said period can range between a few minutes to several years.
Technical cookies: these cookies enable browsing through a website, platform or application and the utilization of the various options or services provided therein, for example controlling traffic and data communications, identifying the session, accessing restricted areas, storing the items comprised in an order, processing order payments, applying for registration or participation in an event, utilizing safety elements during the visit, storing content for disseminating video or sound or sharing content through social media.
Personalization cookies: these cookies allow the user to access services with predefined characteristics based on criteria established at the user terminal, such as language, browser being used to access the service, regional configurations corresponding to the point of access, etc.
Analysis cookies: these cookies allow the website to follow-up on and analyse user behaviour users. The information collected by this type of cookie is utilized for measuring website, application or platform activity as well as for preparing user browsing profiles at said sites, applications and platforms in order to introduce improvements based on the analysis of the data showing the use of the site by users.
Advertising cookies: these cookies allow efficient management of advertising spaces which the website editor may have included in the website, application or platform through which the requested services are being provided, on the basis of criteria including content or the display frequency of said advertisements.
Behavioural advertising cookies: these cookies allow efficient management of advertising spaces which the website editor may have included in the website, application or platform through which the requested services are being provided. These cookies store information on the behaviour of users through continued observation of their browsing habits, which enables the development of a specific profile for showing relevant advertisements.
Types of cookies installed in the website
ELIPSOS collects at the website information in the form of session, persistent, technical, personalization cookies and also analytical cookies for third parties, in this case Google.
Google Analytics captures the interactions of users at the website (time of visit, any previous visits, the site that referred the user to the website, IP address, etc.). Said information is maintained for a maximum period of 26 months.
At any time, the client may disable this type of cookies by means of browser configuration options. Disabling said cookies will not prevent the use of website services. The user may access additional information on the type of cookies utilized by Google Analytics and their expiry term at the following link:
In addition, the browser utilized by the user collects temporary information that is the responsibility of the company that owns said browser and not of ELIPSOS.
How can I disable and block cookies?
At any time, the user can disable cookies and continue browsing, even though some of the website sections will be limited and could be blocked at any time. The user may block or disable cookies by activating the browser configuration that does not allow the installation of all or some types of cookies. The majority of browsers display a warning about the presence of cookies or reject them automatically. If cookies are rejected, the user may continue to browse our website although the use of some of its features could be limited and therefore user experience at our website could be less satisfactory.
To disable tracking by Google Analytics at all websites, please visit the following link: https://tools.google.com/dlpage/gaoptout?hl=es.
Unless the user has configured the browser differently, our system will create cookies as soon as our website is visited and our cookies policy accepted. The user should bear in mind that all Internet browsers allow changes to said configuration.
To obtain further information about cookie configuration, depending on which browser you usually use to access the Internet, we recommend the following links:
http://support.apple.com/kb/PH5042 (and for iOS http://support.apple.com/kb/HT1677)
How can I revoke my consent?
However, users must take into account that in most cases eliminating or disabling cookies could affect the functionality of our website and limit access to some areas or services provided therein.