We inform you that this website uses own and third-party Cookies to improve our services, make your browsing easier and show you information connected to your preferences. If you close this window and/or continue browsing, we will consider that you accept the use of Cookies. However, if you want to, you may change the settings and learn more here.


The website www.renfe-sncf.com (hereinafter referred to as the "Website") belongs to the company ELIPSOS INTERNACIONAL, S.A (hereinafter referred to as "ELIPSOS") with registered domicile in ALBERTO AGUILERA, 7, 28015, MADRID, company tax number (CIF) A-82831025, and registered in the Registry of Companies of Madrid, Volume 16280, Folio 0, Folio 1, Section 8, Page M-267397.

We inform you that this Website uses a technology referred to as "Cookies" with the purpose of making browsing easier for Users, showing them relevant information whenever they access our Website, and improving the quality of our services.

In ELIPSOS we comply with regulations on the use of Cookies: Law 34/2002 of 11 of July on Services of Information Society and Electronic Commerce (LSSICE) that transfers to the Spanish legislation Directive 2009/136/CE. The User can find in our Cookies Policy the options available to control or delete them. If the User wants to know more about the Cookies that we use in the Website, an email should be sent to the following email address: bcn@elipsos.com.

What are Cookies?

A Cookie is a file that is downloaded to your device (computer or mobile device) with the purpose of storing data that may be updated and retrieved by the entity responsible for installing it, in this case ELIPSOS.

The information gathered through Cookies may include the dates and times the Website was visited, the sites visited, the time spent in our Website and the interactions, as well as the sites visited immediately before and after.

What type of Cookies could be used in this Website and with what purpose?

Our Website could use any of the Cookies described below:

Session Cookies: A type of Cookie designed for gathering and storing data while the User accesses a website. 

Persistent Cookies: A type of Cookie with which data are still stored in the terminal and may be accessed and processed during a time period defined by the party responsible for the Cookie that may range from a few minutes to several years. 

Technical Cookies: Are those that allow browsing through a website, platform or application and the use of the different options or services in it, like controlling data traffic and communication, identifying the session, accessing restricted access areas, remembering elements that are part of an order, completing the purchase process of an order, requesting the inscription or participation in an event, using security elements during browsing, storing content for broadcasting videos or sound, or sharing content through social networks. 

Customization Cookies: Are those that allow the User to access the service with some characteristics that are predefined according to a series of criteria in the Users terminal, like language, type of browser through which the service is accessed, regional settings from where the service is accessed, etc. 

Analysis Cookies: The ones that allow the party responsible for them to monitor and analyze the behavior of the Users of the websites to which the Cookies are connected. The information gathered through this type of Cookies is used to measure the activity of the websites, applications or platforms, and for generating browsing profiles of the users of the websites, applications and platforms with the purpose of introducing improvements based on the analysis of data of the use made by the users of the service.

Advertising Cookies: They allow the most efficient possible management of the advertising spaces that the editor may have included in a website, application or platform from which the requested service is provided, based on criteria like content or the frequency of ads.
Behavioral Advertising Cookies: They allow the most efficient possible management of the advertising spaces that the editor may have included in a website, application or platform from with the requested service is provided. These Cookies store information connected to the behavior of the users gathered through an ongoing observation of their browsing habits, which makes it possible to generate a specific profile display advertising based on it.

Own Cookies: These Cookies are sent to the User's computer and are managed exclusively by the owner of the Website to improve the functioning of the Website. The information that we gather is used to improve the quality of our service and your experience as a user. These Cookies remain in your browser longer, allowing us to recognize you as a recurring visitor and adapt the content to offer you contents that are relevant to you.

Third-party analytical Cookies: In our Website we could also use the Google Analytics audience measuring system, a web analysis tool by Google that allows us to know how the users of our Website interact. It also enables Cookies in the domain of the site where the user is and uses a group of Cookies to gather information in an anonymous way and generate trend reports about the Website without identifying the individual users. 

For more information on the types of Cookies used by Google Analytics and their expiration times: 

When do I agree to the use of Cookies?

When users access our Website and before the browsing starts, they are warned about the use of Cookies so that they can agree to our Cookie Policy, indicating "acceptance" by closing the information window and continuing browsing, or interacting otherwise in the Website in a manner that involves an implicit consent. If the User continues to browse, that implies the acceptance of our Cookies Policies. If the User does not agree to the use of Cookies, he or she must leave the Website and cease to browse, or alternatively follow instructions that correspond to the browser being used to unlock Cookies, as advised in the section below. 

How can I disable and block Cookies?

You may at any moment disable the Cookies and go on browsing, although your experience may be limited in several sections and your browsing could be blocked at any moment. You can block or disable them by activating the settings of your browser that allow you to reject the installation of all or some Cookies. Most browsers allow to warn about the presence of Cookies or to reject them automatically. If you reject them, you can still use our Website, although the use of some of these services may be limited, and therefore your experience in our Website may be less satisfactory.

To decide not being tracked by Google Analytics in all websites, visit this link: https://tools.google.com/dlpage/gaoptout?hl=es.   

Unless you have made adjustments in your browser's settings, our system will create Cookies as soon as you visit our Website and agree to our Cookie Policy. Please know that all internet browsers allow changes to such settings. 

To obtain more information on how to change your Cookies settings based on the browser that you normally use, we recommend you to visit these links:

Internet Explorer:




How can I withdraw my consent?

You may at any time withdraw your consent regarding the use of Cookies that you let us use, for that you will have to delete the Cookies stored in your equipment (computer or mobile device) in the settings of your internet browser.

However, bear in mind that in most cases, deleting or disabling Cookies could affect the functionality of our Website and limit your access to certain areas or services offered through it.​