The website www.renfe-sncf.com (hereinafter referred to as the "Website") belongs to the company ELIPSOS INTERNACIONAL, S.A (hereinafter referred to as "ELIPSOS") with registered domicile in C/ ALBERTO AGUILERA 7, 5º PISO, PTA IZQ. 28015, MADRID, with company tax number (CIF) A-82831025, and registered in the Registry of Companies of Madrid, Volume 16280, Folio 0 Folio 1, Section 8, Page M-267397.
ELIPSOS guarantees the protection of all personal data provided by the User in the Website pursuant to Organic Law 15/1999 of 13 December on the Protection of Personal Data, Royal Decree 1720/2007 of 21 December and all other applicable regulations, and informs you that:
a) All personal data provided to ELIPSOS through our Website shall be included in the "WEBSITE USERS" file created and maintained under the responsibility of ELIPSOS,, which has been duly registered in the Spanish Data Protection Agency.
b) Data are gathered with the following purposes:
- Answering queries or solving incidents related to the services provided.
- Sending interested Users information on news related to the activities of the company, specials, destinations, and ticket prices.
- Providing Users the necessary information for the organization of their trip.
- Managing the participation of people interested in the Contests and Sweepstakes organized by ELIPSOS.
- Creating Customized Quotes for Users interested in group trips.
c) Adequate security measures have been adopted for gathering and processing personal data to avoid the loss, unauthorized access or manipulation of such data, in compliance with provision of Royal Decree 1720/2007 of 21 December.
d) ELIPSOS undertakes to protect the confidential information that they have access to in compliance with the technical and organizational measures legally required for the type of data being processed.
e) ELIPSOS shall not under any circumstance use the personal data provided by you to offer any services other than the ones mentioned in paragraph b) of this document.
f) The User is informed and aware that for the provision of the Services, his/her data may be communicated to companies directly connected to tickets sales and trip organization, which will automatically be Responsible for the Processing of such data, and to which the User shall make any claim in case of any infringement or incident related with the use of such personal data.
h) The User may at all times exercise his or her rights to Access, Rectify, Cancel, Oppose or Withdraw Consent by sending ELIPSOS a duly signed letter to our mail address indicated above stating clearly your contact data and including a photocopy or your national identity card or other proof of identity.
i) The User authorizes the automated processing of the personal data provided under the abovementioned terms.