To provide our international customers with maximum flexibility, all our tickets allow changes and cancellation. Depending on the fare and the amount of notice, costs may be incurred on the original ticket. 

Remember that if you want to change the class or date, you must also pay the difference in price based on the fares available for the new travel date.

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​Changes​ and Ca​ncellation

FL​​EXI​ FARE
No cost until the last 24h​​, 10% in the ​​last 24h​
​​
ESENCIAL FARE
50% penalty fee until the train depart
​​

At your point of sale, you can find out about the specific conditions of other fares, and about you can make changes to or cancel your ticket if necessary.​
​
Cancellation or refund after train departure time is not permitted on any ticket.

​​*​Covid-19: Extraordinary commercial measures​