To provide our international customers with maximum flexibility, all our tickets allow changes and cancellations. Depending on the fare and the amount of notice, costs may be incurred on the original ticket. 

Remember that if you want to change the class or date, you must also pay the difference in price based on the fare available for the new travel date.

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​Changes​ and Ca​ncellations

FL​​EXI​ FARE
No cost up to the last 24h​​, 10% in the ​​last 24h
​​
ESENCIAL FARE
50% penalty fee until the train departure​​
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At your point of sale, you can find out about the specific conditions of other fares and about where you can make changes or cancel your ticket if necessary.


Cancellation or refund after train departure time is not permitted on any ticket.

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